Emirates Airlines

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Emirates Airlines is one of the two flag carriers of the United Arab Emirates. The airline is based in Garhoud, Dubai and operates from Dubai International Airport. Emirates is also known as the largest passenger carrier in the Middle East. Emirates is currently operating on more than 150 destinations in 80 countries across all continents through its fleet size of more than 264 aircrafts. Emirates Airlines primarily uses combinations of Airbus A380 and Boeing wide body aircrafts for its long-haul destinations.

Emirates Airlines and Cabin Classification

Emirates is known to offer lavish and opulent services on board. Entirely equipped with luxurious amenities and inflight services, you can experience the comfort of travelling in complete comfort and leisure. Emirates offers four immaculate cabin classes featuring First Class, Business Class, Premium Economy Class and Economy Class. Each cabin class is equipped with lavish amenities and multiple facilities on board.

First Class

Known as the finest cabin class in the Emirates Airlines, First Class offers multiple facilities for countless memories to customers. While travelling on the Emirates first class, you can enjoy your Emirates flight while being seated on the plush leather seats with maximum pitch. Every seat in First class turns into a fully flat bed so that customers can enjoy a restful sleep accompanied with a full body mattress and soft pillows. You can also enjoy freshly made gourmet cuisine on board served with a wide selection of delectable wines and cocktails. On board, you can also enjoy personally curated gourmet meals. From sumptuous a la carte cuisine to tasty snacks, passengers can avail the dining service on demand. 

To rejuvenate on board, you can also enjoy a shower spa with the exclusive Emirates Private Collection Bvlgari amenity kit.

Business Class

Emirates Airlines offers all the business class customers with personalised premium services. As per passenger’s request, the airline will appoint chauffeur to pick you up at least 12 hours before departure. Simply schedule your pickup service through Business Class priority assistance and enjoy the journey from your pick up spot to your departure terminal in a luxury car. The airline allows the passengers travelling to/ from America to carry two check-in bags weighing up to 70 pounds (32 kgs). Also, you are allowed to carry two free carry-on bags weighing 15 pounds each along with additional perks. Business class passengers can enjoy the priority check-in and boarding facilities as part of priority perks at the airport. To extend the service, Emirates flight has established a special check-in counter for business class passengers. Every Business passenger can enjoy a scrumptious hot and cold buffet with a lavish collection of wines and champagne to prepare themselves before journey. Beyond the food section, you can enjoy individual workstations with complimentary wifi, and specific quiet sections to relax in Emirates Business class prize. The passenger can also enjoy a full three course meal with appetisers,  main course and decadent desserts. The airline is known for its wide range of inflight entertainment options thus you can enjoy more than 5000 channels, on-demand TV shows, series and music.

Premium Economy

Those passengers who wish to enjoy a comfortable flight journey but without paying over the top can reserve themselves in the Emirate Airline Premium Economy Class. Emirates Airlines has designed the newly introduced cabin class with more wider plush leather seats with adjustable headrest and deeper recline for perfect comfort. Passengers can also indulge with local traditional cuisines on the regional monthly menus. The meals are usually served in Royal Doulton China tableware. The Premium Economy cabin features the latest upgrade of the inflight entertainment system with a 13.3 inch screen with thousands of movies, TV shows, albums, and more.


Known as the budget friendly fare of Emirates Airlines, passengers can enjoy the more than any average economy class. Economy passengers can also indulge with meals and snacks served on board along with a selection of beverages. Every economy seat on Emirates flight is equipped with a seat back entertainment system featuring more than 5000 movies, TV shows, and more.

Emirates Airlines Baggage Policy

The airline offers customers the freedom to carry ample baggage allowance. The baggage allowance depends on the route and destinations opted by the customers. Both weight and size concept applies to most routes however, the piece concept only applies to flight to/from America and Africa. 

The airline baggage allowance is decided by weight concept which allows passengers to carry as many bags as they want as long as they follow the weight. Depending upon the weight allowance issued on a particular travel class determines the baggage allowance.

Checked Baggage Allowance

Class of Travel Special Fare Saver Fare Flex Fare Flex Plus 
Economy 20 kg 25 kg30 kg35 kg 
Class of Travel Baggage Allowance 
Premium Economy 35 kg, 300 cm (118 inches)  
Business Class40 kg, 300 cm (118 inches)
First Class50 kg, 300 cm (118 inches) 

Piece Concept for America and Africa

As per Emirates Airlines baggage policy, a certain piece of baggage with specific weight for each bag. 

Class of Travel Baggage Allowance 
Economy Class One piece up to 23 kg for special fare And two pieces of bags up to 23 kg for Saver, Flex and Flex Plus  
Premium Economy Two piece of baggage up to 23 kg each 
Business ClassTwo piece of baggage up to 32 kg each
First ClassTwo piece of baggage up to 32 kg each

Cabin Baggage Allowance

Passengers travelling on Emirates can carry mentioned carry-on baggage on board. However, you must abide by the carry-on baggage rules otherwise if the baggage exceeds the prescribed limit, then it will be considered under the Emirates Airlines baggage allowance. 

Class of Travel Baggage Allowance 
Economy Class1 piece of baggage weighing 7 kg with dimension 55 x 38 x 22 cm. 
Premium Economy 1 piece of baggage weighing 10 kg with dimension 55 x 38 x 22 cm. 
Business Class2 pieces of baggage weighing 7 kg of carry-on and briefcase with dimensions  55 x 38 x 22 cm and 45 x 35 x 20 cm respectively. 
First Class 2 pieces of baggage weighing 7 kg of carry-on and briefcase with dimensions  55 x 38 x 22 cm and 45 x 35 x 20 cm respectively. 

Emirates Airlines Check-in

The airline offers top-notch services and facilities for a more seamless flight experience. That’s why the airline has Emirates airline check-in which ensures feasibility and independence to you in every aspect from check-in to select meals before boarding. 

  • According to the flight check-in policy, the online check-in for flight begins 48 hours before the departure of scheduled flight. ‘
  • The airline advises passengers to check-in for their flight at least 1 hour before their flight to avoid missing the check-in deadline. 
  • Passengers are advised to reach the departure airport at least 2-3 hours before the scheduled departure of the Emirates flight. 
  • Emirates Airlines online booking allows you to choose desired seats, pre order food with special dietary advisory, check-in baggage and purchase extra baggage allowance as well. 
  • The airline allows passengers to check-in through multiple ways which include Emirates flight check-in, online web check-in, mobile check-in along with the airport, and kiosk check-in too. The official website can also check Emirates flight status to complete the check in on time.

Emirates Check in Timing

Passengers can do Emirates check in online between 48 hours and 90 minutes before the scheduled departure of the flight. If you are departing from Dubai, you can drop off your bags 12 hours before departure or if you are flying to the U.S then you can drop off your bag at least 24 hours before the scheduled departure at the airport. 

Check-in MethodsEmirates Check-in Time
At the airport 90 minutes 
Security Check60 minutes 
Boarding 45 minutes

Emirates Airlines Cancellation and Refund Policy

Emirates Airlines is known for offering its passengers one of the best flight experiences. So, it’s fair that the airline also offers a flexible Emirates Flight cancellation policy to its customers. 

  • According to Emirates Airlines cancellation policy, flex fares are fully refundable tickets. 
  • Special Fares and Saver Fares are non-refundable tickets and in case of cancellation, no refund will be given. 
  • Select Fares are available for refundable at a certain fee. 
  • In case of a flight cancelled by the airline itself, passengers are entitled to receive a complete refund. 
  • Passengers are entitled to receive alternate flight or full refund in case the Emirates flight is delayed for 5 or more hours. 
  • Passengers who are denied boarding due to overbooking are eligible for either complete refund or alternate flight to the same destination. 
  • As per Emirates Airlines cancellation Policy, In case of any delayed flight originating from Europe, then passengers are entitled to receive compensation for delay under EU 261 against the Emirates airlines booking.

Emirates Airlines 24 Hours Cancellation Policy

Emirates offers liberty and convenience to passengers where they can cancel their reservations within 24 hours of booking it given that the reservation has been made at least 7 days prior to the scheduled departure. However, there are certain guidelines that one must follow before initiating the cancellation. 

  • For full refund, the flight must be operated by Emirates only. 
  • Travel routes should originate from the US and Canada. 
  • Not all reward or discounter tickets are eligible under the Emirates cancellation policy 24 hours.

Emirates Airlines Cancellation Fee

Emirates Airlines has a certain cancellation fee for passengers who surpass the free 24 hours cancellation window. The Emirates Airlines cancellation charges depend on several factors like the time of cancellation, fare type and class fare. Passengers can also contact Emirates airlines phone number to enquire about precise cancellation fee.

Fare Type Cancellation Fee (USD)
Economy Class$75-$250
Business Class$300-$450
First Class $200-$500

Emirates Airlines Refund Policy

Emirates has a refund policy which allows passengers to get their appropriate refund in adequate time. If a flight has been cancelled or delayed, then the airline offers options to refunds or choose alternate flights to its customer.

  • As per Emirates refund policy, all refunds will be credited to the passengers in their original form of payment. 
  • As per Emirates refund policy, passengers must submit their refund request within 2 years from the date of issuance. 
  • For certain fares, passengers are eligible for government taxes and airport fees as refunds. 
  • The airline usually credits the refund amount within 14 days of submitting the refund request. In case of any refund issues, passengers can contact Emirates customer service to resolve any issue.

Frequently Asked Questions

  • How early does Emirates check-in open?

    The online web check-in opens 48 hours before the scheduled departure of the flight.

  • Does Emirates allow mobile check-in?

    Yes, Emirates allows customers to use the official Emirates mobile app to check-in for the flight. Customers also need not to carry a physical boarding pass, they can use their mobile boarding pass.

  • What is Emirates Airline Check-in Policy?

    As per Emirates check-in policy, it is mandatory for all passengers irrespective of any cabin class. The check-in time begins 48 hours before the scheduled departure and closes 90 minutes before departure.

  • What happens if my Emirates Airline flight is delayed?

    In case of significant delay, Emirates will ensure to rebook you on another flight in that situation. Alternatively, they can also provide you with food and accommodation also.

  • Can I get a full refund when my flight with Emirates gets cancelled?

    You can claim full refund or partial refund from the airline against the cancellation of your flight. You can also ask the airline to rebook you on alternate flights to your destination without any additional cost.

  • How to claim compensation when an Emirates flight is delayed?

    You can contact the customer representative of Emirates Airline or you can send an email to the airlines.

  • Does Emirates Airline offer alternate flights in case of delay?

    In case of significant delays, the airlines can rebook you on another flight for the same destination at no added cost.

  • Can I check-in 2 bags in Emirates?

    As per baggage policy, Emirates follows a weight concept for baggage. You can check in as many bags as you like up to the weight that is allowed in the particular fare type and cabin class.

  • What is the boarding deadline for Emirates flights?

    The boarding process for the Emirates flights starts 45 minutes before the flight is airborne and the boarding gate closes 20 minutes before the scheduled departure.

  • Do I need to pay any fees for Emirates check-in?

    Emirates usually does not charge for any check-in fees for completing check-in for customers at the airport. However, you may be required to pay certain service charges depending on the departure airport.

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