Cathay Pacific Airlines

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If you are planning to fly anywhere in Asia, but you prefer to experience a cushier and perk laden experience. Then your best option is Cathay Pacific which offers impeccable service in not only First or Business class but in Economy Class as well. The interesting meal selection along with a wide range of inflight entertainment options allows passengers to experience a more pleasant flight journey with Cathay Pacific Airlines. 

Cathay Pacific Airways Limited, more widely known as Cathay Pacific is the largest  carrier of Hong Kong with its head office in Hong Kong International Airport. In addition, Cathay Pacific Airlines operates on 190 destinations in more than 60 countries worldwide as of December 2021. The fleet size of Cathay Pacific fleet is 153 and consists of narrow and wide body aircraft made out of two aircraft families: Airbus and Boeing.

Cathay Pacific and Cabin Classification

Cathay Pacific Airlines is known to offer premium service on board irrespective of any class differentiation. The airline offers four cabin classes with distinct perks and amenities not just on board but on ground as well. Cathay Pacific flight features spacious cabins, smart design and world-class service combined to bring the best experience to the passengers.

First Class

As per Cathay Pacific Airlines, the first class cabin is designed to strike a balance between delectable dining and luxurious lounging experience to warm and welcoming service on board.

Passengers travelling in First class can enjoy the finest menus prepared by world class chefs.  The passenger can enjoy a full three course meal with appetisers, main course and decadent desserts. The cabin crews also offer light bite size snacks on passengers request for munching throughout the journey. As for drinks, the airline offers passengers a variety of drink labels along with Cathay Pacific Airlines own brand of pale ale, “Betsy”. Passengers can also spend their time on a variety of inflight entertainment options on an 18.5 inches high-definition screen paired with BOSE noise-cancelling headphones. You can also use the Wifi connectivity on board that can be availed at a minimum price. The price range is classified in three tiers ranging from $9 to $20.

One of the best perks of flying with Cathay Pacific Airlines first class is getting the complimentary lounge access to ‘The Pier” . The most acclaimed Cathay Pacific lounge “The Pier” is known for its chic subterranean zone located on its main airport Hong Kong International Airport which features comfy leather chairs, lush greenery and mood lighting. Cathay Pacific premium lounge has everything in its vicinity to help you relax before a long-haul flight including 14 shower suites equipped with amazing quality towels, premium toiletries. 

To enhance the experience furthermore, the airline also offers complimentary bedding made from 600 thread counts bed linen along with selection of soft pillows and calming pillow mist from the leading organic brand Bamford. The airline also offers an extensive amenity kit from the same brand consisting of Bamford face and hand lotions, face mist and lip balm to keep you hydrated

Business Class

Redinfied Cathay Pacific business class or Aria Suite has plenty of services that makes it one of the best business class cabins. The amenities include Cathay Pacific flight priority check-in and boarding service, premium lounge services, baggage allowance, impressive seat layout, top-notch inflight meals and beverages along with Bamford amenities kit. Passengers travelling in Business class also get complimentary access to the Cathay Pacific lounge across the world. Business class passengers can enjoy the priority check-in and boarding facilities as part of priority perks at the airport.This facility is further accentuated with premium experience the airline has established a special check-in counter for customers.

The airline also offers premium meal service on board with a variety of native flavourful dishes from Hong Kong. Along with a three course meal, Cathay flight offers passengers the option to enjoy the inhouse beverage “Betsy” along with other popular selections of wines and beverages. Cathay Pacific is known for its wide range of inflight entertainment options where you can enjoy a variety of on-demand TV shows, series and music.

Premium Economy

Those who have chosen to fly in Cathay Pacific Premium economy class, can expect multiple perks and amenities at their disposal. Every seat in Premium Economy is equipped with intelligent lighting design along with modern fixtures. Across all fleets, premium economy seats offer generous recline, expanded legroom and adjustable headrest with leather padded seats to offer extra comfort throughout the journey. Passengers travelling in Cathay Pacific premium economy can enjoy classic tastes of flavourful dishes of Hong Kong. Cathay Pacific Airlines also offers an extensive inflight entertainment system featuring new-screen interfaces with curated line up of amazing Hollywood movies, music and TV shows. On long-haul flights, passengers also get a refreshing amenity kit featuring socks, an eyeshade, earplugs and dental kit.

Economy Class

Passengers travelling in Economy Class can experience a new dynamic cabin. The economy seat features the widest pitch and ample recline. Unlike other airlines, Cathay Pacific Airlines offers passengers traditional culinary delicacies made with organic essence. Along with meals, passengers can enjoy custom made Betsy beer. Every seat in Cathay Pacific Economy class features a seat back inflight entertainment screen with multiple options to choose from.

Cathay Pacific Airlines Baggage Policy

The airline offers a generous baggage allowance to its customers to ensure that people can pack whatever they want. However, the airline also has certain rules and regulations in baggage policy that should be adhered to avoid paying extra at the baggage counter. Cathay Pacific Airlines baggage allowance depends on the specific class purchased by the passenger.

Carry-on Baggage Allowance

  • As per Cathay Pacific Airlines baggage allowance, the first and business class passengers are eligible to carry one carry-on baggage weighing 15 and 10 kg respectively with standard dimension 56 x 36 x 23 cm. 
  • As for Premium Economy and Economy passengers in Cathay Pacific flight, the maximum prescribed carry-on baggage allowance is 7 kg with dimension 56 x 36 x 23 cm.

Checked Baggage Allowance

  • For checked baggage on standard economy tickets on Cathay Pacific Airlines, passengers are allowed to carry 2 pieces of baggage with a combined weight of 30 kg. 
  • Passengers travelling on Premium Economy and business class can carry 35 kg or 45 kg respectively.

Cathay Pacific Airlines Excess Baggage Fee

If your bag weighs more than the permitted allowance then you will have to pay the Cathay Pacific Airlines excess baggage fee. The excess baggage is calculated by subtracting the checked baggage allowance from the total weight of the baggage as per Cathay Pacific baggage policy. Then you will have to pay an excess baggage fee per kilogram over the limit.

Cathay Pacific Airlines Musical Instrument

As per Cathay Pacific baggage policy, if your instrument is within the size and weight allowance for carry-on luggage then you can carry it on board. However, if your musical instrument exceeds the limit then it will be considered as checked baggage.

Cathay Pacific Extra Baggage Charges

  • Passengers travelling in First and Business Class carrying extra baggage over 158 cm / 62 inches (up to maximum of 203 cm and 80 inches) are subject to Cathay Pacific Airlines baggage fee. 
  • As for passengers travelling in Cathay Pacific Premium Economy and Economy, carrying extra baggage over 23 kg (max 32 kg) will have to pay an extra baggage fee.
  • The baggage fee for extra allowance depends on the different zones. Passengers can get more information about Cathay Pacific customer service. 
Zone 1 Chinese Mainland Macau, Taiwan, Japan, Korea, Thailand, Singapore, United Arab Emirates and Bahrain 
Zone 2 South Asia : Bangladesh, India, Maldives, Nepal, Sri Lanka 
Zone 3 Middle East : Bahrain, Israel, Qatar, Saudi Arabia, United Arab Emirates 
Zone 4Australia, Fiji, New Zealand
Europe : Austria, Belgium, Czech Republic, Finland and other European countries 
Zone 5United States of America, Canada and Mexico 
Zone 6 Brazil, Preu, and Chile 

Extra baggage fee across zones per extra piece

Per Piece From/to Hong Kong From/to Zone 1 From/to Zone 2-3 From/to Zone 4 From/to Zone 5-6 
From/to Hong Kong $100 USD$130 USD$150 USD $200 USD
From/to Zone 1 $100 USD$120 USD $150 USD$170 USD$210 USD
From/to Zone 2-3 $130 USD$150 USD $170 USD$200 USD$230 USD 
From/to Zone 4 $150 USD$170 USD$200 USD$220 USD $250 USD
From/to Zone 5-6 $200 USD    $210 USD$230 USD$250 USD $260 USD

Cathay Pacific Check in Policy

Cathay Pacific Airlines offers a flexible check-in policy through which travellers can ensure their presence in the flight without any hassle. 

  • Cathay Pacific Airlines flight is available between 48 hours to 90 minutes before the scheduled flight departure. 
  • For flights to/from Los Angeles, Chicago, San Francisco or New York, the check-in time starts 24 hours to 1.5 hours before scheduled departure. 
  • As per Cathay Pacific Airlines check-in policy, passengers can choose their seats, pre order diet specific meals and purchase additional baggage from the online web check-in option.
  • In case connecting flights, Cathay Pacific check-in allows passengers to submit their bags for both flights at once and drops the baggage at the passengers final destination. 
  • Passengers travelling on check-in via Cathay Pacific check-in online for their flight via website, mobile app or through airport kiosk and at the counter.

Cathay Pacific Check-in Time for Different Destinations

Cathay Pacific Airlines check-in time varies as per different departure airports and the airline advices 

Departure Airport Time 
In Hong Kong 45 minutes before departure 
In Riyadh and North America 60 minutes before departure 
In New York, London, Tel Aviv, Colombo, Kolkata, Shanghai, Beijing, Mumbai and Madrid 70e departure 
Dubai 75 minutes before departure 

Cathay Pacific Cancellation and Refund Policy

Cathay Pacific cancellation policy is created to make sure that customers can change or cancel their bookings without much hassle. However, the cancellation policy also has some restrictions that passengers should adhere to. 

  • Passengers can cancel their tickets within 24 hours of booking the reservation given that the scheduled departure date is 7 days after. Pertaining to this case, no cancellation fee will be applicable on the ticket.
  • As per the refund policy, refund of the cancelled flight is based on the destination, fare type and ticket price. 
  • In case of non-refundable tickets, passengers can seek future travel credit points of the same value of the ticket. The travel vouchers are only valid till one year from the date of issuance according to Cathay Pacific Airlines cancellation policy.
  • The travel voucher is valid for two years from the date of issuance. 
  • There are some reservations that are not eligible for refund and thus, in case of revocation, no amount will be refunded.
  • In case of cancelling partial tickets, the airlines will assess the value of the ticket remaining before issuing a refund as per Cathay Pacific refund policy.

Cathay Pacific Cancellation Fee

Cathay Pacific Airline tries to maintain a low fare range on its flight and thus the airline applies cancellation fee.

  • The cancellation fee for Cathay Pacific Airline tickets can be $150 incase of partially used tickets. 
  • Tickets that have expired will cost $200. 
  • In case a passenger misses its Cathay flight, then a no-show fee will be applicable which is $50. Passengers are advised to check Cathay Pacific flight status. 
  • As per Cathay Pacific Airlines cancellation policy, if a passenger has booked the flight from a third-party website then the applicable cancellation fee will depend on the third party website.

Cathay Pacific Refund Policy

The airline offers a lenient and convenient policy for its passengers in terms of refund. If a flight has been cancelled or delayed, then the airline offers options to refunds or choose alternate flights to its customer. 

  • As per Cathay Pacific Refund Policy, passengers can get full refund only if they cancel their reservation within 24 hours of booking given that the booking has been made 7 days prior to scheduled departure as per Cathay Pacific 24 hours cancellation policy. 
  • In case of Cathay Pacific cancelling an award flight, passengers can contact Asia Miles. 
  • If the reservation has been booked by a third party agent, then passengers can contact the third party website for a refund.

Frequently Asked Questions

  • Does Cathay Pacific have a 24 hours cancellation policy?

    Yes, Cathay Pacific does have a 24-hour cancellation policy which ensures a full refund if the booking has been cancelled within 24 hours of making it.

  • How long does it take to get a refund from Cathay Pacific Airlines?

    The refund time depends on the payment method. If the payment has been done in cash then you are likely to receive it within 20 business days while payment done via credit cards are refunded within 7 business days.

  • What is Cathay Pacific Cancellation Fee?

    The cancellation cost usually depends on timing of revocation and type of fare purchased. The cancellation fee for Cathay Pacific tickets can be $150 incase of partially used tickets. In case a passenger misses its flight, then a no-show fee will be applicable that is around $50.

  • Does Cathay Pacific have online check-in?

    Yes, Cathay Pacific Airlines allows its passengers to check-in online via their official website. You can easily check-in 48 hours before most Cathay Pacific flights.

  • What is the check-in deadline for a Cathay Pacific flight?

    Cathay Pacific Airlines check-in for most of the flight opens 48 hours to 90 minutes before scheduled flight departure. However, for flight to/from Los Angeles, Chicago, San Francisco or New York, the check-in time starts 24 hours to 1.5 hours before scheduled departure.

  • What is the deadline to drop the luggage before boarding the flight?

    Passengers flying with the checked bag/s must drop their luggage at the airline’s baggage counter at least 40 minutes prior to your flight’s scheduled departure.

  • How early should I arrive at the airport for an international flight with Cathay Pacific booking?

    Passengers should arrive at least 3 hours early at the airport for international flights to complete all formalities.

  • Does Cathay Pacific Airlines allow early baggage drop?

    You can check your baggage at the baggage drop counter as early as 1 day to 2 hours before the scheduled departure of the flight.

  • What is Cathay Pacific baggage allowance for Economy Class?

    Passengers travelling in Economy class on Cathay Pacific flight can carry one carry-on item weighing no more than 7 kg and dimension 23 x 36 x 56. As for checked baggage, passengers can carry 2 bags weighing no more than a combined weight of 30 kg and a total dimension of  203 cm.

  • Is there a baggage fee in Cathay Pacific?

    Yes, Cathay Pacific has a certain baggage fee imposed on overweight, oversized and additional baggage. The additional baggage fee depends on the zone of the customer. To know more, one can check out Cathay Pacific baggage policy.

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