ITA Airways Check-in

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About ITA Airways

Save yourself from the trouble of check-in at the airport during rush hour and opt for online check-in that saves a lot of time and energy while travelling. ITA Airways check-in offers an online facility to check-in  48 hours before the scheduled flight departure. 

Formally known as Alitalia, ITA Airways (Italia Trasporto Aeros) is the official flag carrier of Italy. It is owned entirely by the Government of Italy via the Ministry of Economy and Finance. ITA Airways becomes the successor of Alitalia in 2020 after its bankruptcy.  The airline currently flies to over 70 destinations in Italy, Europe and intercontinental. The airline operates from the main hub Leonardo da Vinci-Fiumicino Airport near the capital city of Rome. The focus city of the airline is Linate Airport near Milan. ITA Airways is also a member of the SkyTeam airline alliance.

ITA Airways Check-in Guidelines

ITA Airways flight check-in policy allows passengers to experience a smooth flight experience not just at the airport counter but also while boarding. The airline also offers automatic self-service check-in, bag drop  service to passengers.

  • ITA Airways flight check-in offers online check-in that starts 48 hours before the scheduled flight departure. 
  • Customers can also opt for an online check-in facility available on the airline’s official website or through its mobile app to complete check-in.
  • The online check-in allows passengers to select their seats, purchase baggage and avail additional service conveniently. 
  • The airline advises its customers to reach the airport at least 2-3 hours before their flights. 
  • As per the ITA Airline check-in policy, less than 9 passengers in the same reservation can check-in online simultaneously.

ITA Airways Check-in Methods

ITA Airways Online Check-in

  • Passengers can complete the check-in process by visiting the official website and mobile app. The online check-in starts 48 hours before the scheduled departure. 
  • The airline advises passengers to complete the check-in 90 minutes before international flights and 45 minutes before for any domestic flights. 
  • For flights to/from the US, the online check-in starts 24 hours before the scheduled departure.  
  • For connecting flights operated by KLM, Air France, Etihad, Delta Air Lines, the online check-in starts 30 hours before departure.

Online Check-in Restrictions

There are certain eligibility criteria when it comes to online ITA Airways check-in. Passengers with following cannot check-in online : 

  • Passengers who have requested for wheelchair assistance will have to check-in at the airport check-in counter only. 
  • Unaccompanied minors are not allowed to check-in online and must check-in directly at the check-in counter. 
  • Customers who are travelling on interline or codeshare agreement flights have to check-in at the airport counter. 
  • Passengers travelling with pets have to check-in at the airport counter to complete additional formalities associated with pets. 
  • Passengers with last-minute upgrade requests are not eligible to check-in online. 
  • Customers travelling with sport and musical instruments also have to complete check-in at the airport.

How to Check-in Via Online Method?

ITA Airways flight check-in can be done through the website and mobile application. Passengers can conveniently complete their check-in without much hassle. 

Check-in Via Website 

  • Go to ITA Airways official website. 
  • Navigate through the check-in tab on the homepage. 
  • Insert your 6 digit reservation number, e-ticket number along with the last name of the passenger. 
  • Click on Continue and select the flight segment you want to check-in for. 
  • Opt for additional services such as seat selection, ITA Airways checked baggage allowance if needed.
  • Lastly submit and confirm check-in and receive your boarding pass on your registered email address.

How to Check-in Via Mobile App?

Alternatively, customers can check-in ITA Airways through the mobile app as well. It is another convenient way that enables customers to experience hassle free flight. 

  • Download the ITA Airways application from the App Store for iOS devices and Google Play Store. 
  • Login to the app with your credentials. 
  • Click on the “ITA Check-in” option. 
  • Insert reservation number along with booking number and passengers last name. 
  • Select the passengers and flight segment that requires the check-in. 
  • Also, you can opt for seat selection and purchase additional baggage allowance. 
  • Lastly, confirm the check-in and promptly download the boarding pass on your mobile.

How to Check-in at the Airport Counter?

ITA Airways advises the passengers to arrive at the airport at least 3-4 hours before the departure to complete the ITA Airways check-in formalities for international flights and at least 2-3 hours before any domestic flights. 

  • Upon entering the airport terminal, find the ITA Airways check-in counter. 
  • Seek assistance from the staff to complete check-in. 
  • Provide necessary travel documents which include passport ID, Visa, and other relevant documents. 
  • Also, present the reference number and last number for validation. 
  • You can also request for seat selection while check-in at the airport. 
  • Also, if you have checked baggage, you can collect baggage tags along with a physical boarding pass.

Online Check-in Restrictions for Specific Destinations

Passengers travelling to/from the following destinations are not allowed to check-in ITA Airways through an online process. 

  • Luxembourg 
  • Pantelleria 
  • Minorca
  • Split 
  • Thessaloniki
  • Tirana 
  • Male 
  • Lampedusa

Check-in Deadline for Connecting ITA Airways Flights

For connecting flights operated by KLM, Air France, Etihad, or Delta Air Lines, the online check-in starts 30 hours before the scheduled departure. Travellers in the United States should complete their check-in at least 3.5 hours before the scheduled departure of the flight.  

Departure City Online Check-in Deadlines
Geneva and Zurich24 Hours before scheduled departure 
Amsterdam and Paris 30 Hours before scheduled departure 
Flights to/from the USA 24 Hours before scheduled departure

Check-in Deadline for ITA Airways Flights

There are certain ITA Airways check-in deadlines for both domestic flights and international flights that passengers must adhere to avoid missing out on their flight altogether.

  • Domestic Flights
    Passengers are advised to complete the check-in at least 40 minutes before the domestic flights and travel routes within the Schengen area.
  • International Long-Haul Flights
    For international flights, passengers must complete check-in formalities and security checks at least 60 minutes prior to scheduled departure.
  • Travelling to the US
    Passengers travelling to the US should arrive at the ITA check-in counter at least 3.5 hours before the flight is airborne.
  • Travelling with Pet
    If a passenger is travelling with a pet, then they should complete ITA Airlines check-in at least 90 minutes prior to departure.
  • Passengers with Special Needs
    Those who have requested special assistance such as a wheelchair should reach the airport at least 2 hours prior to scheduled departure.
  • Boarding Gate Deadline
    The boarding gate usually closes 15 minutes before the scheduled departure.

Frequently Asked Questions

  • Does ITA Airways offer online check-in facilities?

    Yes, ITA Airways offers multiple check-in facilities for the feasibility of customers. You can either check-in through online web check-in and mobile app or you can check-in at the airport counter too.

  • When can I check-in with ITA Airways?

    ITA Check-in opens 48 hours before the scheduled departure time of most flights. For flights to/from the US, you can check-in 24 hours before departure.

  • Can I choose a seat in ITA Airways?

    Passengers can select their seats free of charge even if they are travelling in Economy depending on their fare type Or passengers can select their desired seats after paying certain charges. If a passenger does not opt for seat selection then the automatic seat assignment will assign you one free of charges.

  • Why can’t I check-in online for ITA Airways?

    There could be multiple reasons for denied check-in online. If you have connecting flights with a different airline then you will have to check-in directly at the airport.  You may refer to the ITA Check-in policy to know the eligibility to check-in online.

  • Do I need to print my boarding pass for ITA Airlines?

    During the boarding, every individual should present a boarding pass either physically or digitally on their mobile device.

  • Does ITA Airways allow mobile boarding?

    Yes, ITA Airlines allows customers to use mobile app check-in to board the flight. Customers need not to carry a physical boarding pass, they can use their mobile boarding pass.

  • When should I reach and check-in for my international flight with ITA Airways?

    ITA Airways check-in time for your flight is 48 hours – 60 minutes prior to departure for international flights. The airline advises the passengers to reach the airport at least 3-4 hours before the scheduled departure.

  • What is ITA Airways Check-in Policy?

    As per ITA Airways check-in policy, online check-in starts 48 hours before the scheduled flight departure. Customers can also opt for an online check-in facility available on the airline’s official website or through its mobile app to complete check-in.

  • Does ITA Airways offer a curbside check-in option?

    No, ITA Airways does not offer curbside check-in options. However, passengers can use the self service kiosk check-in service available at the airport to check-in at the airport. Also, the online and mobile check-in are always available for the passengers.

  • How to receive an ITA Airways Boarding pass?

    While check-in online, passengers have the option to download their boarding pass and get it printed at home. You can also download the mobile app to check-in for an ITA Airlines flight and receive a boarding pass on your email to get it printed.

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