Satena Airlines Check-in

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About SATENA Airline

The nuisance of waiting in a long queue for check-in before a flight is a tiresome task and quite pointless when you can check-in online for your flight without stepping out of your home. That’s why Satena Airlines has a web check-in option which allows you to check-in for your Satena flight from home. Read this comprehensive Satena Airlines check-in guide to know everything before travelling with the airline. 

Satena, also known as Servicio Aereo a Territorios Nacionales, is a Colombian Airlines based in Bogota, Columbia. The airline is majorly-owned by the Government of Colombia. The airline offers flight routes to underserved areas of the country and majorly operates from El Dorado International Airport in Bogota. Satena also has a secondary hub  at Olaya Herrera Airport in Medellin.

Satena Check-in Guidelines

Launched in 1962, Satena Airlines offers its customers feasible air transportation to the remote regions of Colombia. The airline strives to establish a convenient and hassle-free flight experience to its customers that’s why it has multiple ways check-in options that enables customers to check-in for their Satena flight easily. 

  • Online check-in for Satena Airlines begins at least 24 hours before the scheduled departure and closes 2 hours before the flight is airborne. 
  • The airline also offers its customers to print their boarding pass at home to experience a swift airport process.
  • Apart from online web check-in, Satena also offers airport check-in that opens 2 hours before the flight departure. Passengers with baggage are requested to reach the airport at least 2-3 hours early to complete security and baggage submission at least one hour before the scheduled flight departure. 
  • Passengers without any checked baggage can arrive 2 hours before to check-in at the airport counter as the counter closes 45 minutes before the scheduled departure of the Satena flight.

Satena Airlines Check-in Process

Online Check-in

Passengers can easily check-in online for their flight through the official website. Satena online check-in starts from 24 hours to 3 hours before scheduled departure. The online Satena check-in facility allows passengers to choose their desired seat, purchase extra baggage allowance.

  • Access the official website of the Satena Airlines. 
  • Navigate through the options and click on “Check-in”. 
  • Insert details like confirmation code, E-ticket number, Mileage Plan number.
  • Proceed to click on “Continue check-in”. 
  • Follow the prompt on the screen to complete the process. 
  • Once the check-in completes, you will receive your boarding pass on the official email address. 
  • Lastly, download the boarding pass and E Ticket Satena and get it printed later.

Web Check-in Restrictions

  • Customers who require special assistance are required to check-in directly at the Satena counter at the airport. 
  • Airlines do not allow unaccompanied minors to do online web check-in and thus, minors of age from 5-11 have to check-in at the airport counter. 
  • Customers who are on the waiting list or have unconfirmed bookings also have to check-in at the airport. 
  • Military personnel travelling on military discounts are also requested to check-in directly at the airport. 
  • Passengers travelling with pets and sports equipment are also advised to check-in at the counter and complete certain extra formalities before boarding the Satena flight. 
  • Passengers who have requested for special services are also advised to complete check-in formalities at the Satena airport counter.

Mobile Check-in

Another way to check-in online is through the official mobile application of Satena  Airlines. Satena Airlines check-in time for your flight through the mobile app is 24 hours to 3 hours prior to departure as per Satena flight check-in policy. 

  • Download the official mobile app from the IOS/Apple store. 
  • Login to the account with your credentials. 
  • Click on the “Check-in” section. 
  • Provide the necessary information like flight number, reservation number, and last name. You can also retrieve your booking through the 13 digit e-ticket number. 
  • Incase of multiple flight segments, choose the Satena flight for which you want to check-in. 
  • If the passenger is travelling to an international flight then they need to add passport and visa details to the booking. 
  • Select your preferred seat as the online check-in allows you to do seat selection.
  • Lastly, confirm the Satena Airlines check-in details and proceed to check-in and download the boarding pass and get it printed later.

Airport Check-in

Satena Airlines also offers airport check-in service for passengers who find the airport check-in convenient. Passengers are advised to reach the airport three hours prior to departure for international flights and 2 hours prior to domestic flights. The airport check-in counter opens 2 hours before the scheduled flight and closes 45  minutes before the Satena Air flight is airborne.

Satena Airlines Check-in Baggage Allowance

Satena Airlines allows its passengers to carry generous baggage allowance while travelling. Passengers can carry three pieces of baggage with a total maximum weight of 24 kg each.

Carry-on Baggage

The airline allows its passengers to carry one hand baggage allowance of overall 10 kg of weight with maximum linear dimensions of 55 cm x 40 cm x 20 cm.

Checked Baggage

Apart from carry-on baggage, passengers can carry one piece of checked baggage with a maximum weight of 23 kg and additional fees for extra baggage allowance.

Frequently Asked Questions

  • What does Satena web check-in offer?

    Satena Airlines allows passengers to check-in through websites and mobile apps. The online check-in enables customers to choose their seats, upgrade their ticket class, and add service.

  • How long before can I use Satena Airlines check-in?

    You can check-in for Satena flight at least 48 hours before the scheduled flight. The online check-in starts 48 hours and closes 2 hours before the flight departure. As for airport check-in, it starts 2 hours before the departure.

  • What is the size limit for checked baggage with Satena?

    Satena allows passengers to check-in two pieces of checked baggage with maximum weight of 23 kg and additional fees for extra baggage allowance.

  • Are there any charges on carry-on luggage with Satena?

    Satena does not impose any charges on carry-on luggage. Passengers are allowed to carry-on 1 bag and 1 personal item with a combined weight of 10 kg.

  • What is Satena Airlines check-in policy?

    Online check-in for Satena Airlines begins at least 24 hours before the scheduled departure and closes 2 hours before the flight is airborne. Satena also offers airport check-in that opens 2 hours before the flight departure. Passengers with baggage are requested to reach the airport at least 2-3 hours early to complete security and baggage submission at least one hour before the scheduled flight departure.

  • Does Satena Airlines offer mobile check-in service?

    Yes, Satena Airlines offers mobile check-in service to customers for a more covinevet flight experience. The online check-in starts 48 hours before the scheduled flight departure.

  • How early can I do the Satena Airlines check-in flight?

    You can check-in online 48 hours before the scheduled departure time for both international and domestic flights.

  • How to receive a Satena Airlines Boarding pass?

    While check-in online, passengers have the option to download their boarding pass and get it printed at home. You can also download the mobile app to check-in for Satena Airline flights and receive a boarding pass on your email to get it printed.

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