The nuisance of waiting in a long queue for check-in before a flight is a tiresome task and quite pointless when you can check-in online for your flight without stepping out of your home. That’s why Satena Airlines has a web check-in option which allows you to check-in for your Satena flight from home. Read this comprehensive Satena check in guide to know everything before travelling with the airline.
Satena, also known as Servicio Aereo a Territorios Nacionales, is a Colombian Airlines based in Bogota, Columbia. The airline is majorly-owned by the Government of Colombia. The airline offers flight routes to underserved areas of the country and majorly operates from El Dorado International Airport in Bogota. Satena also has a secondary hub at Olaya Herrera Airport in Medellin.
Satena Check-in Guidelines
Launched in 1962, Satena Airlines offers its customers feasible air transportation to the remote regions of Colombia. The airline strives to establish a convenient and hassle-free flight experience to its customers that’s why it has multiple ways check-in options that enables customers to check-in for their Satena flight easily.
- Online check-in for Satena Airlines begins at least 24 hours before the scheduled departure and closes 2 hours before the flight is airborne.
- The airline also offers its customers to print their boarding pass at home to experience a swift airport process.
- Apart from online web check-in, Satena also offers airport check-in that opens 2 hours before the flight departure. Passengers with baggage are requested to reach the airport at least 2-3 hours early to complete security and baggage submission at least one hour before the scheduled flight departure.
- Passengers without any checked baggage can arrive 2 hours before to check-in at the airport counter as the counter closes 45 minutes before the scheduled departure of the Satena flight.
Satena check in Process
Online Check-in
Passengers can easily check in online for their flight through the official website. Satena check in starts from 24 hours to 3 hours before scheduled departure. The online Satena check-in facility allows passengers to choose their desired seat, purchase extra baggage allowance.
- Access the official website of the Satena Airlines.
- Navigate through the options and click on “Check-in”.
- Insert details like confirmation code, E-ticket number, Mileage Plan number.
- Proceed to click on “Continue check-in”.
- Follow the prompt on the screen to complete the process.
- Once the check-in completes, you will receive your boarding pass on the official email address.
- Lastly, download the boarding pass and E Ticket Satena and get it printed later.
Web Check-in Restrictions
- Customers who require special assistance are required to check-in directly at the Satena counter at the airport.
- Airlines do not allow unaccompanied minors to do online web check-in and thus, minors of age from 5-11 have to check-in at the airport counter.
- Customers who are on the waiting list or have unconfirmed bookings also have to check-in at the airport.
- Military personnel travelling on military discounts are also requested to check-in directly at the airport.
- Passengers travelling with pets and sports equipment are also advised to check-in at the counter and complete certain extra formalities before boarding the flight as per Satena airlines check in .
- Passengers who have requested for special services are also advised to complete check-in formalities at the Satena airport counter.
Mobile Check-in
Another way to check in Satena online is through the official mobile application of Satena Airlines. Satena check in time for your flight through the mobile app is 24 hours to 3 hours prior to departure as per Satena flight check-in policy.
- Download the official mobile app from the IOS/Apple store.
- Login to the account with your credentials.
- Click on the “Check-in” section.
- Provide the necessary information like check in Satena e-ticket, reservation number, and last name. You can also retrieve your booking through the 13 digit e-ticket number.
- Incase of multiple flight segments, choose the Satena flight for which you want to check-in.
- If the passenger is travelling to an international flight then they need to add passport and visa details to the booking.
- Select your preferred seat as the online check-in allows you to do seat selection.
- Lastly, confirm the Satena check in details and proceed to check-in and download the boarding pass and get it printed later.
Airport Check-in
Satena Airlines also offers airport check-in service for passengers who find the airport check-in convenient. Passengers are advised to reach the airport three hours prior to departure for international flights and 2 hours prior to domestic flights. The airport check-in counter opens 2 hours before the scheduled flight and closes 45 minutes before the Satena Air flight is airborne.
Satena Check in Baggage Allowance
Satena Airlines allows its passengers to carry generous baggage allowance while travelling. Passengers can carry three pieces of baggage with a total maximum weight of 24 kg each.
Carry-on Baggage
The airline allows its passengers to carry one hand baggage allowance of overall 10 kg of weight with maximum linear dimensions of 55 cm x 40 cm x 20 cm.
Checked Baggage
Apart from carry-on baggage, passengers can carry one piece of checked baggage with a maximum weight of 23 kg and additional fees for extra baggage allowance.
Frequently Asked Questions
What does Satena web check-in offer?
Satena Airlines allows passengers to opt for Satena web check in through websites and mobile apps. The Satena check in enables customers to choose their seats, upgrade their ticket class, and add service.
How long before can I use Satena check in?
You can check-in for Satena flight at least 48 hours before the scheduled flight. The online check-in starts 48 hours and closes 2 hours before the flight departure. As for airport check-in, it starts 2 hours before the departure.
What is the size limit for checked baggage with Satena?
Satena allows passengers to check-in two pieces of checked baggage with maximum weight of 23 kg and additional fees for extra baggage allowance.
Are there any charges on carry-on luggage with Satena?
Satena does not impose any charges on carry-on luggage. Passengers are allowed to carry-on 1 bag and 1 personal item with a combined weight of 10 kg.
What is Satena check in policy?
Online check-in for Satena Airlines begins at least 24 hours before the scheduled departure and closes 2 hours before the flight is airborne. Satena also offers Satena check in that opens 2 hours before the flight departure. Passengers with baggage are requested to reach the airport at least 2-3 hours early to complete security and baggage submission at least one hour before the scheduled flight departure.
Does Satena Airlines offer mobile check-in service?
Yes, Satena Airlines offers mobile check-in service to customers for a more covinevet flight experience. The online check-in starts 48 hours before the scheduled flight departure.
How early can I do the Satena check in flight?
You can check-in online 48 hours before the scheduled departure time for both international and domestic flights.
How to receive a Satena Airlines Boarding pass?
While Satena check in, passengers have the option to download their boarding pass and get it printed at home. You can also download the mobile app to check-in for Satena Airline flights and receive a boarding pass on your email to get it printed.
