Volaris Check in

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About Volaris Airline

Save yourself from the trouble of check-in at the airport during rush hour and opt for online check-in that saves a lot of time and energy while travelling. The best way to check-in is through the online Volaris check-in method that offers not just flexibility but feasibility as well. The check-in starts 72 hours to 1 hour before the scheduled flight. 

Volaris, officially known as Concesionaria Vuela Compañia de Aviacion, is an Mexican low-cost airline based in Santa Fe, Alvaro Obregon, Mexico City. 

The airline operates its major flights from its bases in Cancun, Culiacan, Guadalajara, Leon/Del Bajio, Mexico City and Monterrey. Volaris is known for being Mexico’s largest airline by transporting passengers on both domestic and international routes.

Volaris Check-in Guidelines

Volaris Check-in policy allows passengers to experience a smooth flight experience not just at the airport counter but also while boarding.

  • Volaris flight check-in allows passengers to check-in 72 hours to 1 hour before the flight before domestic and international flights. 
  • Customers can also opt for an online check-in facility available on the airline’s official website or through its mobile app to complete check-in.
  • The airline advises its customers to reach the airport at least 2-3 hours before their flights. 
  • Volaris allows online check-in for flights to all of its destinations except for the flights to/from Venezuela. 
  • The Volaris check-in counter opens 48 hours to 1 hour before the scheduled flight departure.

Volaris Check-in Time

Volaris may have flexible check-in options but it also has a strict check-in deadline. If a passenger misses the Volaris Airlines check-in deadline for their flight then it’ll be a case of no show. Thus, it is vital to know the exact check-in to avoid any major inconvenience at the last minute. 

  • Volaris Check-in at the airport starts 48 hours before flight departure and closes 1 hour before the flight is airborne.
  • Boarding Gate usually closes 20 minutes before the departure of domestic flights while for international flights the gate closes 30 minutes before the flight is airborne. 
  • If a passenger fails to reach the boarding gate within the designated time then the airline has the complete right to cancel the reservation as no-show under Volaris Cancellation Policy. 
DestinationsArrival at the Airport Check-in and Baggage DropBoarding Gate Deadline Boarding gate Closing 
Within Mexico 90 Minutes 45 minutes30 minutes 15 minutes 
To/From United States 120 minutes 60 minutes 30 minutes 15 minutes 
Outside Mexico 180 minutes 60 minutes 45 minutes 30 minutes 

Volaris Check-in Fee

As per Volaris check in policy, the airline does not charge any check-in fee online or through the mobile app. However, passengers who want to check-in at the airport or through the customer service phone number may have to pay service charges. 

Routes Web Check-in Mobile Check-in Whatsapp Check-in Airport Check-in Phone Check-in 
Flights within MexicoFree Free Free$50$75
Flights outside Mexico Free Free Free $100$150 

Volaris Check-in Methods

Volaris offers convenient check-in facilities that ensure maximum comfort to the passengers. Customers can utilise the online web check-in method that can be accessed by the official website. Apart from that Volaris also has a customer-friendly user interface mobile app that allows customers to check-in Volaris smoothly. The airline also offers airport check-in facility along with kiosk check-in.

Web Check-in

Volaris web check-in is available for all flights operating from Mexico except for the flights to/from Venezuela. Also, Web check-in has several guidelines that passengers should know before proceeding. 

  • Passengers will be required to carry their travel documents like passport, visa, government photo proof. 
  • Passengers should be aware that boarding passes issued through online methods and those on the airline check-in  counter will be different.
  • Passengers who have already received their boarding pass through online or kiosk check-in can proceed to submit their luggage to the baggage drop counter.

 How to Check-in via the Web?

  • Access the official website of Volaris.
  • Look for the “Volaris Check-in” option on the homepage. 
  • Enter your reservation number along with last name and proceed to check-in. 
  • Select the flight for which you want to check-in. 
  • Choose the number of passengers you want to check-in. 
  • Always ensure to comply with the restricted and prohibited baggage rules. 
  • Purchase additional baggage if needed. 
  • Check for seat selection and select yours.
  • Click on proceed to check-in and receive your boarding pass on your registered email address.

Volaris Web Check-in Eligibility

The airline has certain eligibility for passengers who fulfil below criterias. 

  • Passengers who hold confirmed tickets for Volaris flight are eligible to check-in through the website. 
  • The airline only allows 9 passengers in a single reservation in Volaris flight check-in simultaneously. 
  • Passengers travelling without checked baggage can also check-in via the website.

Restrictions on Volaris Web Check-in

There are certain restrictions when it comes to using the web check-in option. 

  • Unaccompanied Minor are not eligible to check-in online and thus should check-in at the airport counter directly. 
  • Travellers with special needs like hearing or visual impairment need to check-in directly at the airport. 
  • Passengers who have requested assistance have to check-in at the airport. 
  • Those who are travelling with pets have to check-in directly at the airport to complete extra formalities. 
  • Passengers on international flights cannot check-in online and thus should check-in at the airport.

Mobile Check-in

Alternatively, customers can do Volaris Airlines check-in through the mobile app as well. It is another convenient way that enables customers to experience hassle free flight. 

  • Download the Volaris application from the App Store for iOS devices and Google Play Store. 
  • Login to the app with your credentials. 
  • Click on the “Volaris Check-in” option. 
  • Insert reservation number along with booking number and passengers last name. 
  • Select the passengers and flight segment that requires the check-in. 
  • Also, you can opt for seat selection and purchase additional baggage allowance.
  • Lastly, confirm the check-in and promptly download the boarding pass on your mobile.

Volaris Kiosk Check-in

Those passengers who prefer to check-in Volaris at the airport can reach the airport at least 3-4 hours before their scheduled flight departure. Passengers can use the self-service kiosk check-in available at the airport. 

  • Once you find an available Kiosk, enter the Volaris reservation number in the system along with passengers last name. 
  • Select the flight segment for which you want check-in. 
  • You can select a seat from the seat map. Also you can add additional services. 
  • Lastly, collect your boarding pass.

Volaris Whatsapp Check-in

Another feasible way to check-in for a Volaris flight is through Whatsapp. Passengers who use whatsapp can sync their app with Volaris Airlines. 

  • In the Volaris Airlines chat, provide your booking reference through the chat to proceed with Volaris check in. 
  • The airline will send you the link of the seat map and alongside you can avail additional services like extra baggage, special assistance. 
  • Lastly, Volaris will send your boarding pass through the chat immediately.

Frequently Asked Questions

  • When can I check-in for a Volaris flight?

    For domestic flights, the airline check-in is available 72 hours before the scheduled flight departure and closes 60 minutes before flight is airborne. For international flights outside Mexico, passengers can check-in up to 120 minutes before the scheduled departure.

  • How early can I check-in for my Volaris Flight?

    For domestic flights, passengers can check-in 72 hours before the flight while for international flights, the check-in starts 24 hours before the scheduled Volaris flight.

  • How to check-in without paying for a seat in Volaris?

    Passengers who do not wish to select any seat can skip the seat selection process during online check-in. Volaris automated seat assignment system will assign you a random seat at the airport counter at the time of boarding.

  • Does Volaris allow mobile boarding?

    Yes, Volaris allows customers to use mobile app check-in to board the flight. Customers need not to carry a physical boarding pass, they can use their mobile boarding pass.

  • Can I change my seats with online check-in?

    Yes, Volaris allows you to change your seats before boarding only if there is availability on board. In other cases, you can also select your preferred seats at the airport check-in counter.

  • What is Volaris Check-in Policy?

    As per Volaris check-in policy, online check-in starts 72 hours before the scheduled flight departure. Customers can also opt for an online check-in facility available on the airline’s official website or through its mobile app to complete check-in.

  • How to receive a Volaris Boarding pass?

    While check-in online, passengers have the option to download their boarding pass and get it printed at home. You can also download the mobile app to check-in for a Volaris flight and receive a boarding pass on your email to get it printed.

  • What are the restrictions for Volaris online check-in?

    Unaccompanied minors, travellers with unconfirmed booking, physically impaired and passengers with pets are not eligible to check-in online and must complete the check-in at the airport.

  • When should I reach and check-in for my international flight with Volaris?

    Volaris check-in time for your flight is 72 hours – 60 minutes prior to departure for international flights. The airline advises the passengers to reach the airport at least 3-4 hours before the scheduled departure.

  • How do I add a checked bag to Volaris?

    You can check-in a total of 5 checked bags of maximum weight of 55 lbs and total dimension of 62 inches. You will have to check-in directly at the airport if you have checked bags and then you can drop your bags at the baggage drop area.

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