Wizz Air, founded in 2003, is known as the Hungarian ultra low-cost carrier in the European aviation industry. The airline is also known as the largest Hungarian Airline even though it is not the actual flag carrier of the country. It is based in Budapest, Hungary and currently operates from the Budapest Ferenc Liszt International Airport and London Luton Airport. Wizz Air currently operates on 150 destinations with a fleet size of 85 aircrafts.
As of 2023, the airline group has its largest bases at Budapest Ferenc Liszt International Airport and Bucharest Henri Coanda International Airport and London Luton Airport. Being a low-cost carrier, Wizz Air offers multitudinous destinations in not just Europe but in North America and Asia as well. Wizz offers its customers multiple fare types which includes basic, Wizz Go and Wizz Plus. The motive behind different fares is to ensure that customers from all walks of life can travel on Wizz without spending fortune.
Cabin Classification
Wizz Air flights offer liberty and feasibility to customers to choose the fare type as per their requirement.
Basic Fare
This fare is the most economical and restricted fare type in Wizz Air. Passengers who choose to travel in this fare can hand pick services they like. Basic fare includes the airline fee and one fee carry-on baggage with maximum size of 40 x 30 x 20 cm. You can also choose seats however that are subject to availability. In certain cases, for better seats, passengers will have to pay extra for seat selection.
Wizz Go
This fare comes with more benefits compared to basic fare. This fare offers a bundle of the most popular services including extra Wizz Air baggage. Wizz Go includes seat selection, a trolley bag of maximum measurement of 55 x 40 x 23 cm with maximum weight of 10kg and one checked baggage weighing 20 kg with total dimension of 149 x 119 x 171 cm. You can also experience priority boarding service with plus one carry-on baggage. Wizz Go also offers priority check-in where passengers can check-in 30 days before scheduled flight departure.
Wizz Plus or Wizz Family Plus
Wizz Plus is for those passengers who like to travel in comfort of full service. This fare type includes a bundle of extras services at a discounted price for extra comfort and flexibility. The airlines plus seats include premium seat selection with extra legroom space, along with Wizz Flex feature that allows you to change your flight itinerary in case of emergency.
The airline also offers priority service which includes priority check-in and boarding. Passengers travelling Wizz Plus can also carry an extra trolley bag weighing 10 kg along with a free carry-on bag with maximum dimensions of 40 x 30 x 20 cm. In addition, passengers can carry one checked bag weighing 32 kg. In case of emergency, you can also cancel their flight without additional cancellation fee.
Baggage Allowance
It is imperative to know the exact baggage allowance before you start packing. Wizz Air baggage policy offers a standard baggage allowance which allows passengers who want to travel with multiple bags.. However, there are certain guidelines that one needs to follow to avoid unnecessary baggage charges.
- Every passenger can carry one complimentary carry-on bag weighing 10 kg with a maximum dimension of 40 x 30 x 20 cm.
- Passengers travelling in Wizz Go or Wizz Plus can carry one trolley bag weighing 10 kg and maximum dimension of 55 x 40 x 23 cm.
- Two passengers travelling with infants are eligible for priority boarding.
- Complimentary strollers or baby carriers may be given to the infant.
- Passengers travelling with checked baggage should ensure that their checked baggage should not weigh more than prescribed Wizz Air baggage policy which is 149 x 119 x 171 cm.
- Passengers can carry up to 6 checked bags with weight ranging from 20 kg, 26 kg and 32 kg.
Wizz Air Baggage Fees
Passengers travelling with extra baggage will have to pay certain excess baggage fees. The baggage fees may vary according to the season type that includes High and Low season. The high season starts from the month of March to April, June to September, or December to January. The low season takes place during the remaining months.
| Baggage weight in Kg | Booking Method | Low Season Price | High Season Price |
| 10 kg | Online | €9 to €47 | €13 to €57 |
| 20 kg | Online | €15 to €67 | €21 to €83 |
| 20 kg | Offline | €55 | As per Destination |
| 32 kg | Online | €21 to €89 | €30 to €109 |
| 32 kg | Offline | €110 | As per Destination |
Wizz Air Check in Facilities
The policy is quite flexible and offers multiple ways to check-in.
Passengers can check-in 24 hours to three hours before the scheduled departure. The easiest way to check-in is via the official website of the airline or you can complete check-in at the airport.
- Passengers can check in for Wizz Air online either through 30 days up to 3 hours before the scheduled departure.
- As per Wizz Air check-in policy, the airport check-in starts 2 hours and closes 40 minutes before departure. However, check-in time may vary depending on the airports.
- Passengers who have purchased seats while booking can check-in 30 days before scheduled departure.
- However, those who haven’t purchased any seats can check-in Wizz Air 24 hours before the scheduled departure.
- Children under the age 13 need to be accompanied by a companion of age at least 18 years old.
- Passengers are advised to reach the airport at least 3 hours before to complete check-in and submit baggage timely.
- The airline also offers auto check-in to customers where the airline auto check-in the customers 50 hours before the scheduled flight. Auto check-in service is available for all passengers.
- As per Wizz Air reviews, passengers will have to pay a certain fee to avail the service of auto check-in.
Wizz Air Cancellation Policy
Wizz Air has a flexible yet strict cancellation policy that enables customers to cancel their flight without hassle. There are certain regulations that you must follow before cancelling your flight.
- For round-trip flights, if you cancel your flight from one way, the other will be cancelled automatically. And if the first flight has departed then cancellation will not be applicable for the second flight.
- Cancellation of flight is applicable until three hours prior to departure of the flight for one way trips. You are not allowed to cancel after the standard time otherwise your request for flight cancellation will not be applicable.
- You can cancel your flight ticket 14 days before departure. And to ensure full refund, you will have to pay a cancellation fee of € 65.00 only.
- According to Wizz Air Cancellation policy, voluntarily cancelling your flight within 14 days before departure, then you will have to pay a much higher cancellation fee of up to € 85 and you might not receive any refund on your purchase.
Wizz Air Refund Policy
Wizz Air is a Hungary-based airline registered with the European Union. Thus follows the guidelines of the European Union for all flights to or from Europe.
- If your flight is cancelled by the airline, then you will either receive a full refund or you will be rebook on an alternate flight.
- As per Wizz Air refund policy, the processed refund will be transferred to your account within 7 days. However, if passengers have any issue regarding the refund then they can contact the Wizz air customer service to resolve issues.
- In some cases, instead of compensation you might receive vouchers from the airline. However, you can request for monetary transfer if you don’t want vouchers as well.
Frequently Asked Questions
How do I check-in offline if I have checked in online?
You can check-in at the airport as usual. If you are travelling with checked bags, arrive at the airport at least 2-3 hours before to drop your bags at the baggage submission counter.
Do I have to pay for check-in at the airport?
If you are check-in at the airport, you may have to pay service charges of €40 depending upon the number of passengers and flight segments.
What happens if a Wizz Air flight is cancelled?
According to Wizz Air flight refund policy, the airline is liable to pay monetary compensation for cancelled flights. However, the airlines will also compensate the passengers of the original flight with an alternate flight.
Are there any fees associated with checked baggage ?
If a passenger is carrying overweight or oversized baggage then you will have to pay additional charges depending on the baggage. Wizz Air allows passengers to carry one personal item and carry-on bag for free. However, passengers will have to purchase checked baggage allowance either via the website or at the airport counter.
How many hours before I can check-in with Wizz Air?
Online check-in is available from 30 days to 3 hours before the scheduled departure. If you have purchased a seat while booking then you can check-in 30 days before the flight however, those who haven’t purchased seats can check-in 24 hours before the departure.
What is the baggage allowance for Wizz Go?
Wizz Go includes a trolley bag of maximum measurement of 55 x 40 x 23 cm with maximum weight of 10kg and one checked baggage weighing 20 kg with total dimension of 149 x 119 x 171 cm. Along with trolley bags and checked baggage, customers can carry one carry-on bag.
What special services are included in Wizz Plus?
Wizz Plus seats include premium seat selection with extra legroom space, along with Wizz Flex feature that allows you to change your flight itinerary in case of emergency. Wizz Air also offers priority service which includes priority check-in and boarding. You can also carry an extra trolley bag weighing 10 kg along with a free carry-on bag with maximum dimensions of 40 x 30 x 20 cm.
What is the maximum baggage allowance for carry-on bags in Wizz Air?
The carry-on baggage allowance depends on the routes and destinations purchased by the traveller. The maximum dimension of the carry-on bag should not exceed 55 x 40 x 23 cm with a maximum weight of 10kg.
Is Wizz Air safe to fly for children?
Yes, Wizz Air is completely safe for children as the airline ensures to take care of the children either travelling alone or with parents.
When should I cancel my flight?
You can cancel your flight up to 3 hours before the scheduled flight departure.
However, you can also cancel your flight ticket 14 days before departure to ensure full refund. However, you will have to pay a cancellation fee of € 65.00 only.
