Aeromexico Check-in 

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About Aeroméxico Airline

Do you want to save your time at the airport? Don’t want to spend too much time waiting in the line for check-in? Well, now you can easily save your time by doing web check-in. Aeromexico offers multiple check-in options to customers so that they don’t have to stand in long queues and wait for their turn. Aeromexico check-in allows passengers to experience more comfort and satisfaction while flying. 

Aeroméxico or Aerovias de Mexico (the Airways of Mexico founded as Aeronaves de México) is a flag carrier of Mexico, based in Mexico. The headquarters of the airline is located in Mexico City itself. Currently, it operates on more than 90 destinations which includes Mexico, South America, Central America Europe, Asia and the Caribbeans. Aeromexico is also a member of SkyTeam along with Air France, KLM and more. 

Aeromexico Check-in Policy 

Aeromexico provides the feasibility and liberty to every customer in every aspect from check-in to select meals before boarding. However, there are some Aeromexico check-in guidelines that customers should adhere to for a seamless experience.

  • If you have purchased an assigned seat, then in this specific case, online check-in starts 60 days prior to scheduled departure. 
  • Check-in for International flights starts 24 hours before departure. 
  • According to Aeromexico check-in policy, passengers can get complimentary seating if they complete the check-in between 24 hours and 2 hours prior to their departure of flight. 
  • The check-in for domestic flights starts 48 hours before the scheduled departure while it closes 75 minutes before the departure. 
  • Aeromexico flight bookings made from third party websites are not eligible for online check-in. In this case, passengers need to complete the check-in by calling the airline’s customer service. 
  • Passengers are not eligible for Aeromexico online check-in, if there is less than two hours left for your flight’s departure. You have to make an offline check-in at the airline’s airport counter.
  • Any reservation purchased from other sales channels are subject to “Identity Verification”. The verification needs to be completed online up to 2 hours prior to scheduled departure along with a cost of 35 USD. After completion of identity verification, passengers can check-in online without any hassle. 

Aeromexico Check-in and Boarding Restrictions

Aeromexico has several restrictions depending on various factors. One of the restrictions is that you must pay the boarding pass issuance fee incase if you fail to show a valid boarding pass at the airport security or boarding gate as per Aeromexico Airlines check-in policy. Other restrictions are as follow:

  • If you are an EU citizen, you must get your travel documents checked, stamped at the Aeromexico International Check-in counter before proceeding to security. 
  • Passengers departing from the United States must present a printed boarding pass
  • Passengers flying with check-in baggage must drop their baggage at least 40 minutes before the scheduled departure of their flight. 
  • The airline opens the baggage at least 4 hours before departure for international flights and 2 hours before domestic flights.
  • Once the online check-in is completed, passengers should have a printed version of their boarding pass on an A4 page before the Aeromexico check-in time. 
  • Children under the age of 16 must be accompanied by one adult or at least have requested an unaccompanied service. 

Aeromexico Airlines Check-in Process 

Aeromexico has multiple check-in options that makes it easy for you to get on board without much hassle. 

Aeromexico Web Check-in 

The airline allows passengers to check-in online through the web check-in which offers more convenience to customers while staying at home. You can check-in online before you arrive at the airport and you can also get your boarding pass 24 hours before the departure. To check-in online, follow the below mentioned steps:

  • Login to the Aeromexico official website to proceed with Aeromexico check in online. 
  • Retrieve the booking by filling your booking ID, ticket number, and last number of the passenger. 
  • Select the flight and passenger before proceeding. 
  • Select the preferred seat, subject to availability and confirm the check-in. 
  • Lastly, you will receive a confirmation of check-in on your registered email Id. You can also download your boarding pass and get it printed later. 

Exception to Web-Check-in 

There are some instances where customers cannot check-in via online method and must check-in at the airport. 

  • Passengers will have to check-in directly at the airport if the flight is operated by a codeshare partner. 
  • Passengers with unconfirmed booking cannot check-in online. 
  • Unaccompanied minors are not eligible to do Aeromexico check-in online and must check-in directly at the airport. 
  • The online check-in facility is not available at airports outside the US. 
  • Passengers with special needs also have to check-in at the airport. 
  • Passengers travelling with pets also have to check-in at the airport.

Aeromexico Mobile Check-in 

Alternatively, you can also use the easy Mobile check-in option of Aeromexico to check-in for flights. All you need to do is download the application from IOS Play Store or from Apple Store. To check-in online, follow the below mentioned steps:

  • Download the Aeromexico Airlines application on your mobile. 
  • Login to the app with your user Id and password and navigate through the interface to click on the “Check-in” button to proceed with Aeromexico Airlines check-in. 
  • Enter your flight confirmation number, last name of the passenger in the required field. 
  • Tap on the segment you want to check-in along with the number of passengers you want to check-in. 
  • Select additional options like seats, meals and other special assistance in your reservation. 
  • Lastly, proceed to check-in and receive a boarding pass. 

Aeromexico Airport Check-in 

Passengers who are not tech-savvy or haven’t completed the check-in for their flight online can complete it at the airport. Aeromexico advises passengers to reach the airport at least 3 hours prior for international flights and 2 hours prior for domestic flights. The Aeromexico check-in staff will check the travel documents before printing the boarding pass. 

  • Aeromexico recommends customers to complete baggage check-in 1 hour before the scheduled departure. 
  • Passengers need to reach the boarding gate at least 45 minutes before the scheduled departure. 

Aeromexico Self service Kiosk Check-in 

Aeromexico Kiosk Check-in Process

Passengers who haven’t completed web or app check-in, can still check-in and get their boarding pass at the airport. Once you reach the airport, go straight to the self-service check-in kiosk and avoid long queues. Follow the below mentioned steps to check-in from Kiosk. 

  • Enter the details of your reservation at the available self-service kiosk at the airport. 
  • Check-in and select seats before proceeding with Aeromexico Airlines check-in. 
  • Once you are done, you can print or download your boarding pass.

Aeromexico Check-in Times 

Aeromexico check-in time depends on various destinations. Online and offline check-in is available 24 hours before the scheduled departure International flights. For domestic flights, the check-in starts 48 hours before scheduled departure.

Flight Departing Check-in Timing (Closing time before Departure) 
Flights from Mexico 30 minutes
Domestic flights operated by Codeshare Partners 30 Minutes 
Flights departing from the US 60 minutes
International flight Check-in 120 minutes
International flight operated by Codeshare partners 120 minutes 

Aeromexico Check-in Fee 

Aeromexico does not have any charges for online web check-in or mobile check-in. However, passengers can also check-in at the airport counter or can call on Aeromexico check-in support number. In this case, passengers will need to pay a check-in fee. Here is how much you have to pay as a check-in fee.

FlightsWeb Check-inMobile Check-inKiosk Check-inAirport Check-inCheck-in Via Phone
Domestic Flights (In USD)FreeFreeFree2550
International Flights (In USD)FreeFreeFree50100

Frequently Asked Questions 

  • Does Aeromexico have online check-in?

    Yes, Aeromexico allows its passengers to check-in online via their official website. You can easily check-in 24-hours before your international and 48 hours before departure for domestic flights. 

  • How early should I check in for my flight?

    If you are checking bags, then check at least 2 hours prior to your flight’s departure. And in case, you are not checking bags, then check-in 60 minutes before your flight takes off.

  • What is the check-in deadline for an Aeromexico flight?

    Aeromexico check-in remains open between 24 hours to 60 minutes prior to the flight’s departure for international flights. For domestic flights, you can check-in between 48 hours to 75 minutes prior to your departure.

  • Is there any fee to check-in for the flight?

    Aeromexico doesn’t charge any fee if you make a web or app check-in. Passengers, who check-in via Aeromexico phone call or at the airport counter, need to pay a fee between US$ 25 to US$ 100 based on the destination you are travelling to.

  • What is the last time to board an Aeromexico flight?

    The boarding gate closes 30 minutes before the flight’s departure. Passengers are required to present at the boarding gate at least 45 minutes prior. You will be marked a no-show if you fail to reach the gate.

  • Do I need to check-in online if I have baggage to check-in?

    If you have luggage to check-in, you need to go to the check-in counter assigned for Aeromexico at the airport.

  • Do I need my e-ticket to check-in?

    Domestic passengers do not need to show e-tickets. A print copy of your flight ticket is enough to get a boarding pass. An international passenger needs to have a print copy of e-ticket and boarding pass to clear the security checks.

  • What is the deadline to drop the luggage before boarding the flight?

    Passengers flying with the checked bag/s must drop their luggage at the airline’s baggage counter at least 40 minutes prior to your flight’s scheduled departure.

  • Do I have to pay for seats in Aeromexico?

    The airline offers complimentary seats with each reservation free of cost. However, if you select a seat during or after reservation, you may have to pay a fee.

  • How early should I arrive at the airport for an international flight with Aeromexico?

    Passengers should arrive at least 3 hours early at the airport for international flights.

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