Vueling Airlines

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About Vueling Airlines

Founded in 2004, Vueling S.A is a low cost airline based at Viladecans in Great Barcelona with a hub at Barcelona-El Prat Airport. The airline has multiple hubs around the world such as Paris-Orly Airport in Paris, Leonardo da Vinci-Fiumicino Airport in Rome and few more. It is also the second largest airline in Spain by both fleet size and number of destinations. Currently, Vueling Airlines has 155 destinations with 125 aircrafts in the fleet.

The name of Vueling airlines is seemingly interesting as it was created by the Spanish word “Vuelo” which means “flight” with an English suffix “ing“. Vueling features a single Economy Class cabin, however, customers can opt for preferred seating with extra legroom toward the front of the plane by paying slightly extra charges. Additionally, the airline also features four different fare types that consist : Front and back rows, Space, Space Plus, Space One.

Space One

Those passengers who are opting for Space One can enjoy extra legroom space up to 10-20 % more compared to standard economy seats. Also, passengers travelling in Space One on Vueling flight can take advantage of Priority Boarding, 2 carry-on luggage, seating in row 1 seating which is placed in front of the plane. Additionally, passengers can also avail the instant boarding passes.

Space Plus

Passengers travelling in Space Plus can also enjoy 10-20 % more legroom just like in Space One. Also, passengers can take advantage of benefits like priority boarding, 2 carry-on baggage with seats in 2-4 rows in infront of the aircrafts. Travellers who are checking-in at the airport can get instant boarding passes without standing in long queues.

Space

This fare type also offers extra legroom seats just like Space Plus and Space One. However, passengers travelling in this fare type of Vueling Air cannot avail priority boarding or carry 2 carry-on luggage. Space seats are available after the 1-4 rows in the aircraft.  

Other two fare types, the instant boarding pass option, are available for Space too. 

Front and Back Row

Known for being the most restricted fare of Vueling, Front and Back row does not offer any benefits. However, this fare is the most economical fare in Vueling for passengers who want to travel with minimum baggage.

Vueling Baggage Allowance

Vueling baggage policy offers sufficient baggage allowance which enables passengers to travel with adequate baggage. However, there are certain regulations on baggage allowance for passengers to avoid any additional charges in Vueling Airlines. The airline also has bundle options like Fly Light, Fly and Fly Grande.

Hand Luggage

All passengers travelling in Vueling Airlines are permitted to carry one handbag free of charge with a dimensions of 40 cm x 20 cm x 30 cm. Airline also advises passengers to carry a handbag that fits under the seat in front of you.

Carry-on Luggage

Passengers that have purchased the bundle of Fly or Fly Grande can carry a cabin bag of maximum weight of 10 kg with dimension of 55 cm x 40 cm x 20 cm. These carry-on baggage should be placed in the designated overhead bins. As per Vueling baggage policy, all premium customers can carry complimentary cabin baggage even if they don’t have a bundle.  For those who want to purchase carry-on baggage, will have to pay 24 EUR – 59 EUR  if they are purchasing via online method. If passengers have purchased the carry-on baggage at the airport counter then they have to pay 55 EUR – 75 EUR.

Checked Baggage

The total dimension of checked baggage should not exceed 158 cm. Those who are flying on Fly Bundle or Fly Grande on international routes can carry a 25 kg suitcase for each passenger. Those who are purchasing via website or mobile app can carry 15 kg of Fly light bundle at the cost of 10 EUR in Vueling flight. For 20 kg of checked baggage, one has to pay 11 EUR.

Vueling Check-in

The airline offers flexible and feasible ways to check-in for Vueling flights. However, there are some guidelines that customers should adhere to for a seamless experience.

  • Vueling online check-in is available for passengers from 7 days to 1 hours before scheduled departure. 
  • Airport counter check-in for Vueling flights are available from 2 hours to 40 minutes before the scheduled departure. 
  • Vueling also has automatic check-in which allows passengers to check-in automatically. 
  • In case if a passenger is unable to check-in online, it is likely that it is a case of overbooking. In this instance, passengers can demand compensation under EC261 policy and receive full-refund under Vueling check-in and refund policy. 
  • Passengers arriving less than 40 minutes before the flight departure will be marked as no-show.

Vueling Check-in at the Airport

Flights Check-in Open and Closing Time 
To/From Schengen Area  Check-in Desk opens: 2 hours before flightCloses : 45 minutes before departure
To/From outside the Schengen Area Check-in Desk opens: 2 hours 20 minutes  before flightCloses : 60 minutes before departure
From Tel Aviv 24 hours before departure 

Vueling Cancellation and Refund Policy

Vueling has a certain cancellation fee when it comes to cancellation. Those who want to avoid paying cancellation fees on top of the ticket price, can cancel their ticket within 48 hours of making the reservation as per Vueling Airlines cancellation policy. There are multiple methods which allow passengers to cancel flights through both online website and mobile app mode. 

  • According to Vueling cancellation policy, a passenger with a refundable ticket can cancel their flight anytime to receive a full refund. However, the passenger should ensure to cancel the flight at least 48 hours before the scheduled departure. 
  • As per cancellation policy of Vueling, if the ticket expires then there will be no refund. 
  • In order to receive a full refund, customers should cancel their flight within 48 hours of booking it. 
  • Passengers with cancellation insurance coverage don’t have to pay any cancellation fee. 
  • As per Vueling Cancellation policy, the airline does not charge any cancellation fee in cases of bereavement of passenger’s immediate family, flight cancelled by airline, date change of airline.

Vueling Cancelled Flight Compensation Rules

There are instances when the airline cancels their scheduled flight due to numerous reasons like technical difficulty, shortage of crew, bad weather, or even clearance issues from ATC. 

  • In those above mentioned instances, Vueling offers compensation as full refund in the original mode of payment that was used to purchase the ticket in the first place. 
  • Vueling also offers delayed flight compensation depending on the time of delay. If the flight was delayed for two -four hours then the passengers will get travel credit for future trips with Vueling Airlines. 
  • If the flight is delayed for more than four hours, the passengers will get a full refund against the flight booking either in form of money or travel credit.

Vueling Refund Policy

Vueling refund policy ensures flexibility and convenience for its passengers in terms of refund. If a flight has been cancelled or delayed, then the airline offers options to refunds or choose alternate flights to its customer.

  • The flight must be cancelled within 48 hours before the scheduled departure to procure full refund. 
  • For refund, passengers must ensure to book the Vueling flight from its official sources like the Vueling Air website, mobile app.  
  • Passengers can receive a full refund if the cancellation is done because of a medical emergency. 
  • If the passenger has already checked in for their flight then no refund will be issued.  
  • Passengers with travel insurance can cancel their reservation without any cancellation charges. They can collect their refund in the form of travel credit within 7 business days.

Frequently Asked Questions

  • How early should I check in for my flight?

    If you are checking bags, then check at least 2 hours prior to your flight’s departure. And in case, you are not checking bags, then check-in 60 minutes before your flight takes off.

  • What is the check-in deadline for a Vueling flight?

    Vueling online check-in remains open between 7 days to 1 hour before the scheduled departure and check-in counter at the airport remains open from 2 hours to 45 minutes before the departure for domestic flights in the Schengen area.

  • Can I cancel my Vueling flight?

    Yes, you can cancel your scheduled flight as long as you cancel it within 48 hours of booking it.

  • Do I have to pay for seats in Vueling?

    As Vueling is a low-cost airline, thus, passengers have to pay a seat selection fee after check-in. However, you may take assistance from the Vueling staff at the counter who will accommodate you on a free seat if available.

  • What is the Vueling carry-on baggage allowance?

    The carry-on baggage in Vueling depends on the fare and bundle option purchased by the customer. If your bundle includes a carry-on baggage then you can carry 10 kg of baggage with maximum dimension of 55 cm x 40 cm x 20 cm.

  • How early should I arrive at the airport for an international flight with Vueling?

    Passengers should arrive at least 3 hours early at the airport for international flights. In case of no checked baggage, passengers can arrive at least 2 hours early for their flight.

  • What is the deadline to drop the luggage before boarding the flight?

    Passengers flying with the checked bags must drop their luggage at the airline’s baggage counter at least 40 minutes prior to your flight’s scheduled departure.

  • How do I check-in for my Vueling flight?

    There are multiple ways to check-in for a Vueling flight. You can either opt for the online web check-in method that is feasible and convenient. However, one can also use the traditional airport check-in method in case of spare time and queries.

  • Is it mandatory for passengers to check-in for a Vueling flight?

    Yes, as per Vueling check-in policy, every customer must check-in to ensure their presence in the flight. The check-in can be done 48 hours before the scheduled departure and the closes 60 minutes before it takes off.

  • Does Vueling refund money after flight cancellation?

    Vueling will refund the cost of ticket if the flight has been cancelled from their end due to unforeseen situations. However, if a passenger cancels their ticket voluntarily, then they will have to pay a certain cancellation fee unless they have a refundable ticket or ticket cancellation insurance.

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